The drive for productivity and commensurate quality continues apace. From the early standards of BS5750 and then ISO9000 major organizations seek to improve the quality of their activities not only in the key performance areas of profit, contribution and growth, but also in the running of the business. This can include the leadership and strategic approach of the business, the satisfaction of customers, partners and staff and the impact of the organization on society.
All these elements are reported on and judged by the European Foundation for Quality Management (EFQM).
CHL produced the EFQM documentation and its update for a major business unit of a world-wide semiconductor organization headquartered in Europe. This documentation was produced using the Master / Sub-document facilities in Word 97 and distilled into portable document (PDF) format using Adobe Acrobat.
Similarly CHL has produced Sarbanes-Oxley compliance documentation for a number of clients