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You can download Steve’s CV from the Download section.
See also PBiExecCoaching.pdf and SPheasant_ProjBio2010.pdf.
Summary
A commercially astute Interim Human Resources Director, Organisation Change Consultant and Executive Coach. With a strong HR generalist and organisation development background he has skills in building HR functions, project delivery, change management, coaching and company transformation. This is allied with significant business success in mergers, acquisitions and integration activity within Europe.
Areas of Expertise
Human Resources Executive
Led the Human Resources department from the start up of the function in a UK setting to running a full professional HR service department (recruitment, rewards, learning and development, employee relations) covering the 3000 headcount of the European Middle East and Africa geography.
Organisation Design and Development
Produced national job family position descriptions and a 2011 salary structure for a UK Institute. The salary structure covers six job levels from entry operative through to senior management covering both the private and public sector. Position descriptions were developed, external salary surveys analysed and pay benchmarks established for ongoing reference. An annual salary survey is now undertaken
A major player in the international drive on transforming a manufacturing emphasis business into a customer focused engineering solutions provider during the four year period to 2009. He organised the implementation plans across multiple European businesses of; Leadership training; People talent identification and development; Lean continuous improvement principles; Value Based Selling and Customer Service. These activities contributed towards a three-fold increase in the SPX Corporation share price.
Assessed the commercial drivers and key people talent within a $1.1billion acquired businesses. He worked with business unit management to develop the organisation structure to support the required market approach, capture resource synergies and cost savings. He harmonised employment policies, practices and rationalised human resources suppliers to achieve cost efficiencies. All acquired businesses achieved the 15%+ operating profit and cash generation targets within 15 to 24 months of new ownership.
Utilised the same acquisition methodologies on five internally acquired business transfers, ranging in revenue size from $25m to $100m. These underperforming businesses were based in the UK, Europe and South Africa. All these businesses were successfully turned around by exit from underperforming business activities, or significantly increasing after sales service revenues and building employee engagement.
A project management business was grown from $5m to $50m annual revenues in a five year period. This followed an organisation review, process re-engineering and value analysis exercise. Outsourcing manufacturing to India and The Middle East led to the exit from local fabrication activities.
Executive Coaching and Mentoring
Concurrently coached and mentored four general managers and two high potential staff over a two year period to 2009. All six individuals progressively took on additional revenue and regional responsibilities totalling $560m annual revenue contribution
Currently coaching executives and leaders in the insurance, professional services and charity sectors.
HR leadership on Mergers & Acquisitions due diligence teams
Human resources lead involvement in four acquisitions, two target evaluations and three divestments in the seven year period to December 2008. Two of the acquisitions were global engineering businesses with $155m revenues / 550 employees and $900m revenues / 3000 employees respectively. His due diligence activities have mainly focused on the European geography with additional site assessment visits to South Africa, India, Australia and North America.
His commercial awareness, interpersonal and cultural skills resulted in the successful integration of the four external acquisitions. Working with cross functional teams and statutory authorities he achieved; the transfer of key employee information to the parent IT human resources data systems, introduced HR critical process controls and Sarbanes Oxley compliance requirements.
Collective dismissals planning and implementation
Coordination and active participation in numerous redundancy programmes in the range of 20 to 440 persons, on occasions affecting up to 12 European countries. Ensured the employee consultation process was legally compliant and that the departure processes were handled with the required dignity.
Change and Project Management
Led the UK test site team for a global HR Information systems project to integrate human resources, payroll, time and attendance and accounting systems activities. By process mapping existing HR activities it was possible to re-engineer and standardise HR processes to gain efficiencies, remove errors and produce timely management information. In the UK subsidiary first year savings of £172,000 were achieved.
On the steering group to achieve operational efficiency across a subsidiary business based in ten European countries. The project goal was to bring about operational excellence by streamlining customer order throughput and deliveries, centralisation of support services and a reduction in the number of legal company entities. Works Councils in four European countries were involved in the consultation process. The final cost of this restructuring project was below budget at $3.8m cost. All revenue, profit and cash targets were met. Customer sales and service continuity was maintained with a cooperative employee relations environment.
Developed and delivered a two day management of change workshop for managers in the global roll out of the SAP manufacturing software package.
To correct underperformance in a $380m project management business he devised, in conjunction with line management and the host learning organisation, a competency based assessment of 67 world-wide project managers. This process involved employee self assessment; web based psychometric input and management assessment. A training and development guide for internal and external training activities was designed to facilitate the new competency development and professional accreditation within the project management community.
As interim project manager organised a new centralised European contact centre for the Merrill Lynch Bank wealth management group. The $16.5m budget project was delivered on time and 5% under budget. The work force was actively involved in the transfer process via focus groups from the six locations that were being merged together. In the new location they were supported by a comprehensive set of administration processes and IT infrastructure.
HR lead for the creation of a commercial UK shared service centre for four product lines involved in commodity trading, administration and shipping.
HR coordinator for two head office relocations, involving 400 person headcount transfers, from Central London to new UK provincial locations. Key talent was retained on both these relocation transfers and innovative recruiting methods allowed new location support staff to be recruited prior to the office transfer.
Management Development and Talent Management
Brought together the management training portfolio and talent development framework for an 8000 headcount IT Company. Leadership, customer service and sales training courses were provided via a newly commissioned training centre and local site visits.
Recent Professional Activity
Jan 09 to Present: PBi Consulting Limited - Director of a HR consultancy specialising in HR
- Interim assignments, executive coaching, organisational effectiveness and HR change projects.
Mar 02 to Jan 2009: SPX Flow Technology - Human Resources Director EMEA
- Human Resources Director UK
Sept 99 to Mar 2002: PBi Consulting Limited - Director involved on various interim management assignments
- Direct clients included Merrill Lynch Bank, Comparex IT Netherlands, Stratexec venture capital and the Institute of Groundmanship.
- An on-line recruitment business, an NHS knowledge management provider and interim support to the SME sector were areas of Stratexec interim involvement.
1990 to Aug 1999: CARGILL Plc, Cobham, Surrey
- European Training Manager
- Project Manager
- UK Human Resources Manager
1985 to 1990: BIS BANKING SYSTEMS INTERNATIONAL, Wimbledon, London
- Worldwide Head of Personnel
1980 to 1985: UNISYS, London
- Manager, Management Development and Training
- Manager, Human Resources
1978 to 1980: GLYNWED ENGINEERING GROUP
1977 to 1978: CHRYSLER UK
- Senior Compensation Analyst
1974 to 1977: SPERRY CORPORATION
- Commercial graduate trainee.
Education
BA (Hons), Social Science - Psychology major DiSC and Myers Briggs Psychometrics accredited Kepner Tregoe problem solving Hay MSL job evaluation accredited
Contact
Tel No.: +44 1932 342602 Cell: +44 7798 685472 EMail: steve@pbiconsulting.co.uk
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