This chronological list of projects undertaken by Stephen Helms is included in the CV available from the Download section.
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2007-2008
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EUROCONTROL
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Communications Manager for MIS / Finance Directorate: all forms of communication including Portal and email announcements for the outsource consortium, web site maintenance and design (TeamSite), document management (Hummingbird/Open Text) Directorate Newsletters (InDesign, PhotoShop), business plans & management reports (Word, Acrobat, Visio), presentations, production of videos for MIS presentations and software training (Camtasia, VideoStudio). Reviews of Service Delivery documentation. French/English interviews and translations.
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2006
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eircom
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Developed and presented a customized Technical Writing training course. Developed online training version of IT Operations & Security Compliance. Documentation course incorporating video and voice over using Microsoft Producer.
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2006
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Thomson NETg
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System Administrator and User Guides for a system for training online (PlusPack v4 & KnowledgeBank).
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2005
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ICO Polymers
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Stephen managed a SOX testing project in four countries for a major American chemical company. SOX 404 IT Controls testing by two CHL IT Auditors in France including IT Management, Change Control, Operations and Security testing. Then testing in the UK and the Netherlands and finally Italy. Project Summary Report.
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2005
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e-pay Ltd
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e-pay provides the collection and distribution of electronic top-up services to mobile telephone operators. Provided house style, Key Controls, reviews of policies and continuity plans, interviewing and the collection of information. Produced first and second drafts of SOX descriptive documents or Narratives. Provided support through:
- Visio and Excel for complex diagrams and forms and provision of Word support.
- Reviews, discussions & development of IT procedures, project and change management and the relevant documentation.
- Conversion of existing company reference documents and development of interactive templates for forms.
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2005
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Lazulinil
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Built www.lazulinil.com web site in English and French on an Egyptian ISP.
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2004 - 2005
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Jefferson Wells / Black Box
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Documentation and translation of accounting questionnaires, initial interviews, narratives, testing and the provision in French of corporate advice from the US consultancy for the http://www.chelverton.com/html/sox_projects.html project.
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2004 & 2005
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Planning Technologists Ltd, London clients
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Conversion and update of http://www.project-planning.org/ using XDK Professional 2004. Provision of software from CHL web store and PC technical support for London clients; Information Mapping for public body Intranet.
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2004 & 2005
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Lodge in the forest & Chelsea Dental Cosmetics
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Built www.Lodgeintheforest.co.uk, www.forestwalkingweekends.co.uk and http://www.chelseadentalcosmetics.co.uk/ websites (NetObjects Fusion).
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2004 - 2005
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Thomson NETg
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Documentation study, System Administrator and User Guides for an Enterprise web-based Learning Management System (PlusPack v3).
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2004
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Searchspace Ltd
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Operations Guide, Windows and Web Client User Guides in English and French for Société Générale (Framemaker).
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2004
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Lloyds TSB & TDM
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Support Projects for Lloyds Group Policy and London Underground Communications. Systems Maintenance using HDK, Word and XDK.
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2003
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Vodafone Ltd
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Structure, design and editing of an 8M Euro proposal for a mobile private network (MVPN) and circuit switched session control (CSSC).
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2003
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ISDD Ltd
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Design and development of Concepts Guide, Reference Manual and User Guide for new search system based on Bayesian Statistics (using Word, Acrobat and XDK).
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2003
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Roche Products Ltd
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Conversion of documentation for Regulatory Drug Safety database into single source document for print and Intranet. Developed complex templates with built-in Help (Word, Acrobat and HDK).
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2001 –2002
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HBS
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Design and development of web site, presentations and printed press material for the host broadcaster of the 2002 FIFA World CupTM. Installation and maintenance procedures, single-source support systems. Managed CD production including animations, videos, sport, travel and cultural information. Trained writers in development and maintenance of the materials (France & Korea: MS Office, HDK).
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2001
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Atos Origine
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Help documentation for online banking and portfolio management system for administrators; Installation Guide for technical Support staff in Paris and Lille. Interviews in French, product in English. (France: Word, Acrobat and HTML).
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2001
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Controlware GmbH
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Conversion of technical communications hardware documents to HTML with Java Table of Contents (Word, HDK).
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2001
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AXA France
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Lecturing and support on project planning & control in French (France).
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2001
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Alcatel
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On-line documentation for mobile telephone network monitoring and back up systems (France: Arbortext and Interleaf).
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2001
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Spring.com
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US$15M proposal for ASP (Active Server Pages) Internet recruitment activity (Word).
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2000-2001
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Philips Semiconductors BV
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European Foundation for Quality Management document for Philips worldwide.
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1998-2000
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Proteus Software
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Managed and developed a major Master / 18-Slave Help system for UNIX ERP (Enterprise Resource Planning) suite, software supply and training.
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1998-2001
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Lincoln
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Intranet of policy information and on-line advice for financial call centre. (Word, HDK).
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2000
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NESTA
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User guide for JD Edwards Award Management system of National Lottery (Word).
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1998
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Alcatel
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UNIX middleware documentation for telecoms software (France: Interleaf, RoboHelp).
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1998-2000
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Druid, Hitec, Lincoln, Volvo
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Training in the use of the Help Authoring Tool HDK; Druid Intranet.
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1998
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Data General, ING Barings
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On-line Help for the marketing and sales database of a hardware vendor; Intranet.
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1997-8
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EFG Private Bank
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On-line Help and training for a Sybase relational Private Client marketing database.
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1997
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Integrated Sales Systems
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On-line Help systems for core software and functional specifications.
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1996-1997
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BAA
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On-screen information system for procurement management.
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1994-1996
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Bovis Construction
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User manuals for contracting and construction management systems, on-line Help, templates for purchasing, proposal standards (Word, HDK).
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1995
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LQHT Housing Trust
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User guide (Ventura) and training courses for an Informix database system.
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1990-1993
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Milk Marketing Board
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User guides and reference manual (Ventura) for collections, deliveries and payments systems. Outplacement training for marketing staff.
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1989-1990
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Earls Court & Olympia
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Project management and development of User guides, training materials and presentations (Ventura).
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