Comments from the delegates of the Compliance Training in Ireland Aug-Oct 2006

25 x 1 day courses to 110 delegates

11 x 2hr sessions to 70 delegates

Total: 36 presentations to 180 delegates

Client testimonial:

'Stephen developed various versions and provided 36 presentations to 180 IT staff of a customized IT Operations and Security governance Course at eircom. He achieved consistently high ratings by delegates on all aspects of the courses. In addition he assisted the teams with a range of help and advice concerning documentation and subsequently provided a successful technical writing course.

Finally, he developed test questions and a useful two-hour online version of the Operations and Security course which we have now installed on our Intranet. We were all very pleased with the success of the project.'

Sean Daly
Process Domain Manager, Service & Delivery
eircom

Comments from delegates:

Business Area	Comment
Security	Good day. Worth the effort.
	SharePoint explanation most useful; valuable course; handy to know the location and makeup of the documents; well presented and explained.
App Support	Grand!
App Support	Course was well presented and made interesting and enjoyable.
Mainframe & Open Systems	Stephen did well presenting a pretty 'dull' topic; he made it known that docs exist, where they are and who is responsible for them. Also made it clear that management is wholly behind this process even though the required people are not in place, i.e. SharePoint engineer. It all looks good and I am impressed with the move forward. [Note - SharePoint engineer now in place].
Mainframe & Open Systems	Didn't understand what the course was about prior to today so had no personal objectives;I learned more today than I have in the last year regarding eircom's position on Cobit / Sarbox and IT practice for documenting procedures.
Mainframe & Open Systems	Well presented
Mainframe & Open Systems	Instructor well versed on the subject.
Mainframe & Open Systems	Useful aspect: how Sarbox and CoBIT fit together.
Central Systems Operations	Very informative; IT Security Response Policy v useful; extend Security Policy info.
Central Systems Operations	SharePoint & Standard Operating Procedures info very useful.
Central Systems Operations	Gives a good picture on what has been achieved and what is left to do.
Central Systems Operations	View of SharePoint useful
Central Systems Operations	Security Policy & SharePoint particularly useful
Central Systems Operations	Security especially useful; A very well presented course; Valuable information.
Central Systems Operations	The course was well presented and was well explained.
Central Systems Operations	IT Security especially useful
Central Systems Operations	Good course; Presented very well by Stephen.
IT’s Easy Team, Mallow	Concise presentation of extensive agenda in such a short time.
IT’s Easy Team	Very well presented. A lot covered in the 2 hours.
IT’s Easy Team	Graphics useful. Difficult subject well set out.
IT’s Easy Team	Very Good overview.

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