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Ireland 2006

Comments from the delegates of the Compliance Training in Ireland Aug-Oct 2006

eircom_logo

25 x 1 day courses to 110 delegates

11 x 2hr sessions to 70 delegates

Total: 36 presentations to 180 delegates

Client testimonial:

'Stephen developed various versions and provided 36 presentations to 180 IT staff of a customized IT Operations and Security governance Course at eircom. He achieved consistently high ratings by delegates on all aspects of the courses. In addition he assisted the teams with a range of help and advice concerning documentation and subsequently provided a successful technical writing course.

Finally, he developed test questions and a useful two-hour online version of the Operations and Security course which we have now installed on our Intranet. We were all very pleased with the success of the project.'

Sean Daly
Process Domain Manager, Service & Delivery
eircom

Comments from delegates:

Business Area
Comment

Security

Good day. Worth the effort.

 

SharePoint explanation most useful; valuable course; handy to know the location and makeup of the documents; well presented and explained.

App Support

Grand!

App Support

Course was well presented and made interesting and enjoyable.

Mainframe & Open Systems

Stephen did well presenting a pretty 'dull' topic; he made it known that docs exist, where they are and who is responsible for them. Also made it clear that management is wholly behind this process even though the required people are not in place, i.e. SharePoint engineer. It all looks good and I am impressed with the move forward. [Note - SharePoint engineer now in place].

Mainframe & Open Systems

Didn't understand what the course was about prior to today so had no personal objectives;I learned more today than I have in the last year regarding eircom's position on Cobit / Sarbox and IT practice for documenting procedures.

Mainframe & Open Systems

Well presented

Mainframe & Open Systems

Instructor well versed on the subject.

Mainframe & Open Systems

Useful aspect: how Sarbox and CoBIT fit together.

Central Systems Operations

Very informative; IT Security Response Policy v useful; extend Security Policy info.

Central Systems Operations

SharePoint & Standard Operating Procedures info very useful.

Central Systems Operations

Gives a good picture on what has been achieved and what is left to do.

Central Systems Operations

View of SharePoint useful

Central Systems Operations

Security Policy & SharePoint particularly useful

Central Systems Operations

Security especially useful; A very well presented course; Valuable information.

Central Systems Operations

The course was well presented and was well explained.

Central Systems Operations

IT Security especially useful

Central Systems Operations

Good course; Presented very well by Stephen.

IT’s Easy Team, Mallow

Concise presentation of extensive agenda in such a short time.

IT’s Easy Team

Very well presented. A lot covered in the 2 hours.

IT’s Easy Team

Graphics useful. Difficult subject well set out.

IT’s Easy Team

Very Good overview.

 

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