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Chelverton House Ltd

Chelverton House can also provide training and support on the products you buy online. Just call +44 (0) 20 8788 7458 (London), +33 (0)1 45 65 29 18 (Paris) or email sales @ chelverton.com for more information.

About Us Chelverton House Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales @ chelverton.com.

Our Contact details:
Chelverton House Ltd
55 Chelverton Road LONDON SW15 1RW United Kingdom
Phone: +44 (0) 20 8788 7458
Fax/Voicemail: +44 (0) 709 20 29312
Email: sales @ chelverton.com
VAT No.:521 8709 48
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept PayPal payments. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We no longer accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your cheque via normal mail.
Shipping And Handling Chelverton House Ltd will ship products by 1st class mail unless otherwise requested. Shipping and handling charges will be added to the product price and VAT added as appropriate.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 7 days.
Back Orders If your item is not in stock, we will back order for you if possible (for many second user items this is not possible - they may be the last copies available anywhere!).

You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.
Credit Card Security All payment details are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. If you experience any problems contact CHL in the first instance by email at sales @ chelverton.com or telephone CHL on +44 (0)20 8788 7458 or +33 (0) 1 45 65 29 18.
Reaching Us If you need to reach us, please email us on sales @ chelverton.com, alternatively, you can call on +44 (0) 20 8788 7458 (International +44 +44 (0) 20 8788 7458) or fax us on +44 (0) 709 20 29312 or write to us at 55 Chelverton Road LONDON SW15 1RW United Kingdom
Privacy Policy Chelverton House Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy We undertake to comply with our obligations as a merchant in the UK.

For more info consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms For items under £100 sterling or equivalent, cheque or PayPal payment must be received in advance of shipping. Chelverton House Limited reserves the right to charge interest at 2% per month on all overdue accounts.